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Privacy Policy

Privacy Statement

By submitting any information within this website, you consent to its collection use and transfer as set out in this Privacy Policy.

The Internet is not a secure medium. However
Royal & Sun Alliance Insurance plc respects the privacy of every individual visiting our website. This policy explains generally what security measures we have put in place to protect your information and how we use the information we collect about you. Accordingly, before you provide any information to us, you should read this Privacy Policy. A copy of the Privacy Policy is accessible at any time by clicking on the Privacy link at the top of each page.

If we change our Privacy Policy, we will post the changes on this page and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Continued use of this website will signify that you agree to such changes.

The Information we Collect and How we use it

Within this website we may ask you to provide us with relevant personal information about yourself (such as your name, address and telephone number) and others (such as name and date passed driving test). We will use this information for the purposes of:

providing it to Motability Finance Limited so that they can use it to update or amend the policy information relating to the services which they provide to you under the Motability Contract Hire Scheme

providing you with the ability to use functions or features on this website

updating or amending your policy information relating to the services which we provide to you under the Motability Contract Hire Scheme

responding to any query or feedback submitted by you

providing you with specific information requested by you

The personal information supplied by you will be treated in confidence by us and will not be disclosed to any third parties except as set out in this Privacy Policy or where permitted by law.

For your protection, telephone calls will be recorded and may be monitored.

IP Addresses

When you visit our website certain information will be logged automatically so that the server can recognise your IP address (the unique address which identifies your computer on the internet). IP addresses are used to administer, monitor and analyse the website and may be used to collect general demographic information. Individual users are not identified and the IP addresses are not linked to personal information relating to you.

Cookies

A "cookie" is a small piece of information that a web site puts on your hard disk or stores in your computer memory so that it can remember something about you at a later time. This site uses "in-memory" cookies which remember, during any one visit to the site, who you are between page clicks so that we can deliver the increased or decreased text size selected by you without you having to select the size again on each page. In order to use the text size function you must allow cookies to be used as they are part of the site design. As soon as your browser is shut down the cookie is
deleted.

How we protect your information

Firewalls are used to block unauthorised traffic to our servers and the actual servers are locked in a secure location, which can only be accessed by authorised personnel. We capture your personal information over a secure link using Secure Socket Layer (SSL) technology which encrypts the data whilst passing it over the web.

Transfer of data outside European Economic Area

We may pass your personal data to other companies who process the data on our behalf. Some of these companies may be based outside the European Economic Area and may not have data protection laws in place to protect your personal data, but in all such cases we will always take steps to ensure that your personal data are kept securely and only used for the purposes for which you provide them. Details of the companies and countries involved can be provided to you on request


Other sites

This site contains link[s] to other site[s] whose information practices will be different from ours. You should consult the other sites’ privacy notices, as we have no control over information that is submitted to, or collected by, these third parties.


Transfer of Website

Notwithstanding anything else that has been agreed or represented (in the Conditions of Use, Privacy Policy or otherwise) if the www.motability.royalsun.co.uk website is transferred to another provider we may transfer to the new provider any information which we have obtained from you in connection with www.motabilty.royalsun.co.uk, providing the new provider undertakes (in terms which are enforceable by you) to hold it in accordance with this Privacy Policy and the Conditions of Use.

© 2002 Royal & Sun Alliance Insurance plc

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